In Episode 48 of the HerStory Podcast, Kylie King sits down with Athanasia Tsambas from Empowering You Support Services to talk about compassion-led disability support, advocacy, and what truly makes a difference in participants’ lives.
Athanasia shares her journey of working in the disability sector for over 14 years before launching her own business in 2019. She explains why starting Empowering You Support Services was about more than providing services, it was about seeing people through the participants’ eyes, treating them as family, and supporting real independence, dignity, and growth.
The conversation explores the difference between support coordination and support work, how personalised care helps participants build life skills, and why flexibility and adaptability are essential in an ever-changing NDIS landscape. Athanasia also opens up about learning from her participants, navigating constant industry changes, and why compassion, patience, and resilience are non-negotiable in this space.
If you work in disability, care services, or simply believe in people-first business – this episode is a powerful reminder that impact isn’t measured by systems or paperwork, but by the lives you help transform.
What You’ll Learn in Episode 48
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The difference between support coordination and support work
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How personalised disability support helps participants build independence
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Why compassion-led care creates long-term growth and confidence
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How working closely with participants teaches you as much as you teach them
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The realities of navigating constant NDIS changes as a business owner
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Why community, adaptability, and patience are essential in care-based businesses
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The importance of being comfortable with discomfort when starting a business
Guest: Athanasia Tsambas
Athanasia Tsambas is the founder of Empowering You Support Services, a disability support business specialising in support coordination, personal care, social and community participation, domestic assistance, and short-term respite.
With over 14 years of industry experience, Athanasia is passionate about person-centred care, advocacy, and helping participants grow, communicate, and live with greater independence and confidence.
Find Athanasia:
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